This course is designed to provide individuals with the required knowledge, tools, and resources to become recognized as a certified Community Health Worker (CHW) in North Carolina working in a variety of healthcare and community settings (Health Departments, Hospitals, Federally Qualified Health Centers, Clinics, Faith-based Organizations, etc.). Instruction is designed to cover the nine core competencies essential to working as a certified CHW which include communication, capacity building, service coordination, interpersonal, advocacy, outreach, personal/professional skills. The knowledge base competencies will cover health and social issues that disproportionately impact clients including but not limited to chronic diseases such as diabetes, asthma and cancer. Some of the social issues covered will include safety, emergency preparedness, social isolation and adverse childhood experiences (ACES). Students will also learn about the changing health care landscape in North Carolina and how to work with their clients in connecting them to resources through NCCARES 360 and others. Upon completion of this training students will be eligible for listing as a NC Certified Community Health Worker. Course facilitators must complete a train-the-trainer course prior to providing certification instruction.

This course prepares an individual for entry level healthcare billing and coding positions. Course topics can include but are not limited to the roles and responsibilities of this position, managed health care, life cycle of an insurance claim, legal and regulatory considerations, coding regulations, reimbursement issues, claim instructions, medical terminology, filing commercial claims, insurance plans, Medicare, Medicaid, Tricare, and Workers' Compensation. Upon completion, students should also be able to utilize MS Windows and the Internet to effectively retrieve billing- related information and updates.

This course introduces prefixes, suffixes and word roots used in the language of medicine. Topics include medical vocabulary and the terms that relate to the anatomy, physiology, pathological conditions, and treatment of selected systems. Upon completion, students should be able to pronounce, spell, and define medical terms as related to selected body systems and their pathological disorders.

Instructor:  Allyson Woolard - awoolard@pamlicocc.edu